Compassionate Home Care Ellesmere Port
Because peace of mind means knowing they're truly cared for - not just checked in on
It’s tough knowing who to rely on. Anyone can talk the talk – but who turns up when they say they will? Who takes the time to really listen to Dad, or notice how Mum’s actually doing? You’re holding it all together, but it’s exhausting. What you need is care that’s dependable, and genuinely compassionate.
Rated Good
Hours of Weekly Care
Clients Served
Serving The Community
Trusted by the people who matter most - our clients and their loved ones
Serving The Community
Hours of Weekly Care
Rated Good
Clients Served
It matters who you let into their home - not just anyone should.
You’d never let a stranger walk into your parent’s home without knowing exactly who they are. So why do so many care agencies expect you to feel okay with just a name and a vague reassurance that someone’s “vetted”? That’s not enough. Not when it’s your mum. Or your dad. The person who raised you, who still deserves to be listened to — not just helped to the toilet or have the bins taken out.
You’re not looking for someone to clock in, do the basics, and leave. You want someone who notices. Who chats while they put the kettle on. Who picks up on the little things. Someone who treats your loved one like a human being, not a task list. Because this isn’t just about care. It’s about trust. And once that’s gone, it’s not easily rebuilt.
- Rated out of 72 reviews
Medication
Support
Support with medication reminders and administration (excluding injections or controlled drugs).
Dementia
Care
Compassionate, individualized care focused on improving memory, alleviating anxiety, and fostering a secure, familiar environment.
Personal
Care
Specialised personal care involving help with bathing, dressing, and maintaining personal hygiene.
Reablement
Assist with light rehabilitation at home to help your loved one regain their independence.
Shopping
We provide shopping services where carers shop using a list you provide.
Meal Prep
Our carers can help clients prepare snacks or meals, or even cook a complete meal for them.
How to Arrange Home Care in 3 Simple Steps
1. Schedule Your Free, No-Obligation Care Consultation
Whether you prefer to call or fill out the form, booking your care consultation takes just a few minutes. No pressure, no pushy sales - just a simple way to find out if we’re the right fit for your loved one.
2. We'll Create a
Tailored Care Plan With You
You’ll have a friendly, pressure-free chat with someone who truly listens. Together, you’ll talk through your loved one’s daily routine, health needs, and what really matters to them. From there, we’ll create a care plan that’s shaped around their life at home.
3. Get Paired With a Trusted Carer and Start Receiving Care
Once the care plan is ready, we’ll carefully match your loved one with a carer who suits both their needs and personality. Care starts on a schedule that works for you — whether that’s every day, a few times a week, or something in between.
Schedule Your Free Home Care Consultation
You’re juggling a lot: work, family, and now making sure your loved one gets the care they deserve. If it’s starting to feel like too much, a short, no-pressure chat can help you understand what support might actually look like for your parent and for you.
We’ll walk you through how home care works, what kind of help is available (even if it’s just now and then), and what type of carer could be the right fit for your mum or dad. There’s no pressure to commit, just honest, practical guidance from someone who gets what you’re going through.
If you’re not sure where to start, this is a simple first step. And if others need to be involved in the decision, we’ll help you gather the info you need to have those conversations with confidence. It’s a friendly, relaxed call, no sales talk, just support.
We’ll guide you through how in-home care works, what kind of help is available (even if it’s just occasional support), and what type of personality might be a good match for your mum or dad. There’s no pressure or commitment – just clear, practical information from someone who understands what you’re facing.
If you’re unsure where to begin, this is a simple first step. And if others are involved in the decision, we’ll help you gather the key details you need to have those conversations with confidence. It’s a relaxed and friendly call – no sales pitch, just support.
-
Discuss your unique situation with someone who
listens first. -
Receive guidance on the number of hours and type of
support needed. -
Understand what to expect and how to recognise if
care needs increase. -
A space for real questions with straightforward,
personal answers - no vague advice. -
Understand who will be coming to your home and
how we choose the right match. -
Leave feeling reassured with a simple care
plan in hand.
FAQ's
The safety and well-being of our clients are our top priorities, and we take every measure to ensure they are in safe, capable, and compassionate hands. All our caregivers undergo a meticulous recruitment and screening process before they join our team. This includes comprehensive background checks, such as DBS (Disclosure and Barring Service) checks, to ensure they have no history that would pose a risk to our clients.
Beyond the required legal checks, we also carefully assess each candidate’s experience, references, and interpersonal skills. We look for individuals who demonstrate genuine empathy, reliability, and a strong commitment to delivering person-centred care. Every caregiver is thoroughly interviewed and vetted to ensure they meet our high standards for both professional competence and compassionate service.
Once hired, our caregivers receive in-depth induction training and participate in regular ongoing professional development. This training covers essential areas such as infection control, medication management, dementia care, moving and handling, safeguarding vulnerable adults, and more. We also provide continuous support and supervision to ensure our team remains up-to-date with best practices and the latest care standards.
By investing in a rigorous selection and training process, we aim to provide not only peace of mind to our clients and their families but also the assurance that every aspect of care is delivered with the utmost respect, professionalism, and dedication.
With this insight, we carefully match each client with a caregiver who not only has the right experience but also a compatible personality and communication style. Our aim is to build a foundation of trust and connection from the start, because meaningful companionship is just as important as meeting practical needs.Yes, our services are designed to be flexible and responsive as your needs change. We know that care requirements can evolve over time due to changes in health, mobility, or personal circumstances. That’s why we take a dynamic, person-centred approach to every care plan.
From the beginning, we work closely with you and your family to create a tailored plan that reflects your loved one’s current needs, preferences, and routines. But we understand that things don’t always stay the same. That’s why we carry out regular reviews and maintain open communication, so we can quickly adjust the plan whenever needed.
Whether it’s increasing or reducing care hours, introducing new types of support, or transitioning to live-in care, we’re here to make those changes as smooth as possible. Our goal is to provide consistent, high-quality care that adapts with you — offering peace of mind that your loved one will always receive the right support at the right time.
Yes, we absolutely offer care on a part-time or occasional basis. Not every family needs daily support, and we’re here to provide the right level of help for your specific situation — even if that’s just a few hours a week or now and then.
Whether it’s companionship, help with errands, support after a hospital stay, or simply giving a family caregiver a break, our service is built to be flexible. We’ll work with you to create a plan that fits your schedule and your loved one’s needs without overcommitting you to unnecessary hours.
And if things change down the line, your care plan can change too. We’re here to support you in the way that makes the most sense for your family, now and in the future.
Yes, we absolutely offer care on a part-time or occasional basis. Not every family needs daily support, and we’re here to provide the right level of help for your specific situation — even if that’s just a few hours a week or now and then.
Whether it’s companionship, help with errands, support after a hospital stay, or simply giving a family caregiver a break, our service is built to be flexible. We’ll work with you to create a plan that fits your schedule and your loved one’s needs without overcommitting you to unnecessary hours.
And if things change down the line, your care plan can change too. We’re here to support you in the way that makes the most sense for your family, now and in the future.
© 2025 Jane Care. All rights reserved.
Jane Care is a company registered in England and Wales (Company No. [07151667]). Registered office: Office 1, Northern Lights Business Park, Rossfield Road, Ellesmere Port, Merseyside, CH65 3AW].
Registered with the Care Quality Commission (CQC) under Provider ID [ 1-272982205], providing regulated domiciliary care services.
All information on this website is provided for general guidance only and does not constitute professional advice. While we make every effort to keep the information up to date and accurate, Jane Care accepts no responsibility for loss, damage, or inconvenience caused by reliance on material contained on this site.
